Frequently Asked Questions

General

Q: Do I need coding knowledge to use ITI Agents?
A: No. The chat interface and project management tools are designed for non-technical users. Advanced features like prompt editing are optional.

Q: How much does Claude API usage cost?
A: Costs vary based on usage. With comprehensive prompts (3,500-10,000 words each), expect higher token usage but superior quality. Monitor usage in the Analytics dashboard.

Q: Can I use different AI models?
A: Currently, ITI Agents is optimized for Claude models. Support for other models may be added in future versions.

Q: Is my data private?
A: All project data stays in your WordPress database. API calls to Claude are encrypted. Review Anthropic’s privacy policy for details on Claude’s data handling.

Q: What makes ITI Agents different from other AI plugins?
A: The comprehensive prompt system (58,500+ words) and specialized agents provide depth and quality unmatched by generic AI plugins. It’s based on 35+ years of real consulting experience, not theoretical frameworks.

Q: Do I need all 12 agents for every project?
A: No. Select agents based on your project needs. Single-domain projects might use 2-3 agents, while full transformation projects use all agents.

Technical

Q: Can I customize agent prompts?
A: Yes, through the Prompt Library. However, the default prompts are carefully crafted. Only modify if you understand prompt engineering.

Q: Can I add my own knowledge base content?
A: Yes, you can edit and add to the knowledge base through the Knowledge Base management interface.

Q: Does it work on multisite installations?
A: Yes, ITI Agents is multisite compatible. Each site has its own configuration and projects.

Q: What happens if I deactivate the plugin?
A: All data remains in the database. Reactivating restores full functionality. Uninstalling removes all data unless you set the preservation option.

Q: Can I export agent recommendations?
A: Yes, deliverables can be exported to various formats including PDF, DOCX, and plain text (coming soon for some formats).

Q: How much server memory do I need?
A: Minimum 256 MB, but 512 MB is recommended for optimal performance with comprehensive prompts.

Use Cases

Q: Is this only for B2B media companies?
A: While optimized for B2B media transformation, the agents’ frameworks apply to many business contexts requiring strategic planning and execution.

Q: Can I use this for client work?
A: Yes, ITI Agents is designed for consultants and agencies serving clients. Each project can represent a different client engagement.

Q: How accurate are the recommendations?
A: Recommendations are based on proven frameworks and 35+ years of experience, but should be adapted to your specific context. Always apply professional judgment.

Q: Can agents handle industry-specific questions?
A: Yes, agents draw from the knowledge base and can apply frameworks to various industries. For highly specialized domains, you can add custom knowledge base content.

Q: How long does it take to complete a project?
A: Varies by project scope. Simple strategies might take a few hours of interaction. Full transformation projects could span several weeks with multiple agent sessions.

Pricing & Licensing

Q: Is there a subscription fee?
A: ITI Agents pricing is separate from Claude API costs. Contact IT Influentials for licensing details.

Q: What are Claude API costs?
A: Claude API pricing is based on tokens used. Visit anthropic.com/pricing for current rates. Monitor usage in ITI Agents analytics dashboard.

Q: Can I use ITI Agents on multiple sites?
A: Licensing terms vary. Contact IT Influentials for multi-site licensing options.